Payments & Delivery

1. How can i pay ?
Pay on Delivery: We use the the Cash on Delivery system that means you can pay for your order to the courier employe thats gonna bring the products to your door!!!

Paypal: You can pay for your order using your credit card with the safest way online, Paypal. Your credit card data remains hidden with no risk of getting hacked, using the high tech Paypal encryption system. To complete the transaction you dont need to have a Paypal account just use the Paypal form for your data. For more information about transaction security and data encryption please read the articles here : https://www. paypal.com

  
2. Returns

We accept product returns in 7 days from the day of delivery along with the original packaging,  delivery form from the courier company and the payment receipt and only for the products that has been destroyed during the delivery process or the products that have been damaged by us.

For the completition of the process please call to +30.2108664491 or throu our contact form, transport expenses for the returning products are payed by the customer and delivered to our facilities in his behalf.

  
3. Shipping Expenses

For order inside Greece shipping expenses are free of charge.

For orders outside Greece shipping expenses are chargable and they start from 12euro and depending the weight and the distance may raise.

  
4. How many days do i have to wait to get my products ?

Order delivery inside Greece takes from 2 to 5 days and for orders outside Greece 4 to 7 days.
  
5. How secure are my transactions ?

Our webshop for security reasons doesnt collect or store credit card or bank account data.
  
6. Is account creation a must ?

Our webshop doesnt require to have a valid account  to proceed with your orders but with the use of a valid account you can finish your orders faster without the need of writing down all your personal information again and again plus you will get the latest info about product discounts and new collections from FBM Anagenessis Personal Clinic.
  
7. Is there any other place i can buy FBM Anagenessis Personal Clinic ?

FBM Anagenessis Personal Clinic products are available in our webshop http://www. fbmanagenessis.gr and in 30+ authorized resellers around Greece.